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Store Policy

At Grounded x Earth Waistbeads, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

- All orders are to be paid in full to confirm order.

- Orders are shipped out through USPS within 7-14 business days for a standard size order. ( approximately 2 waistbead sets ) Please allow 14-21 days for larger orders. A USPS Tracking # will be provided.

- There is a 30 day grace period from time of purchase, if you were to have an issue with your order.

- If you need alterations (increased or decreased in size) done to your custom order there is a fixed $25 fee which covers cost of alteration, and cost of shipping. (If you have issues with your order please email & please allow up to 48 hours for a response.)

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